Shipping and Delivery Policy | Fast & Secure Shipping – Felvior

USA & International Shipping — Now Delivering to 26 Countries.

Get 10% Off Your First Order — Use Code: FELVIOR10

Free US Shipping on Orders Over $75

Effective Date: 15 September 2025

At Felvior, we are committed to delivering your orders safely and on time. Please review our shipping and delivery terms below.

1. Shipping Destinations

We ship to the United States and over 25 international destinations, including the UK, European Union countries, Canada, Australia, New Zealand, UAE, Singapore, and more.
If your country is not available at checkout, we are unable to ship there at this time.

2. Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Processing times may be extended during peak seasons, holidays, or promotional events.

3. Estimated Delivery Times

United States & US Territories: 2–5 business days for domestic products; 5–10 business days for items shipped from overseas.
Australia, Canada, New Zealand, Singapore, UAE, UK: 4–16 business days.
European countries (France, Germany, Italy, Spain, etc.): 8–18 business days.
Other international destinations: 7–29 business days.

Delivery estimates do not include order processing time. Actual times may vary due to customs, carrier delays, or local conditions.

4. Shipping Rates

Shipping fees are calculated at checkout based on total order weight and destination.
Rates will be displayed before you confirm payment.

5. Duties, Taxes & Customs

International orders may be subject to import duties, customs taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer. Felvior is not responsible for delays or additional costs caused by customs.
In the U.S., orders valued above $800 per person per day may be subject to additional import taxes as per the Trade Facilitation and Trade Enforcement Act of 2015.

6. Tracking Information

Once your order ships, you will receive a confirmation email with tracking details.
Tracking updates may take 24–48 hours to appear.

7. Order Cancellations

Orders can be cancelled within 24 hours if they have not yet entered processing.
Once shipped, cancellations are not possible. Returns may still be available under our Return & Refund Policy.

Contact Us

For shipping or delivery questions, please contact:

📧 help@felvior.com | WhatsApp Only: +13073106213

⏱ Response time: 24–48 business hours

Frequently asked questions

Felvior is a USA-based fashion & lifestyle brand offering a curated range of women’s apparel, accessories and jewelry. We specialise in items like dresses, tops, bottoms, outerwear, swimwear and bags — plus fashion & fine jewelry including rings, necklaces, earrings and bracelets.

We ship to the United States and over 25 international destinations.

U.S. delivery (domestic products): typically 2–5 business days.
U.S. shipments of items shipped from overseas: around 5–10 business days.
International (e.g., Australia, Canada, UK, UAE, Singapore): 4–16 business days.
European destinations: 8–18 business days.
Other international destinations: 7–29 business days. Free standard shipping is available on U.S. orders over $75. Please note that international orders may incur duties/taxes, and the rates & availability depend on weight/destination.

For U.S. orders only, Felvior accepts returns of unworn items with original tags and clear packaging, within 7 days of delivery. Note: returns are not accepted for international orders at this time. Some categories are non-returnable (e.g., swimwear, intimates, jewelry) or marked final sale. Returned items must meet all conditions or they may incur restocking fees or be declined.

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number and link. You can use this to check the real-time status of your parcel. Tracking updates sometimes take 24-48 hours to appear.

For any questions about your order, shipping, sizing or returns, you can email us at help@felvior.com or WhatsApp us at +1 307 310 6213. We strive to respond within 24-48 business hours.