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Use the form below to send us a message or contact us by mail at: help@felvior.com

Frequently asked questions

Felvior is a USA-based fashion & lifestyle brand offering a curated range of women’s apparel, accessories and jewelry. We specialise in items like dresses, tops, bottoms, outerwear, swimwear and bags — plus fashion & fine jewelry including rings, necklaces, earrings and bracelets.

We ship to the United States and over 25 international destinations.

U.S. delivery (domestic products): typically 2–5 business days.
U.S. shipments of items shipped from overseas: around 5–10 business days.
International (e.g., Australia, Canada, UK, UAE, Singapore): 4–16 business days.
European destinations: 8–18 business days.
Other international destinations: 7–29 business days. Free standard shipping is available on U.S. orders over $75. Please note that international orders may incur duties/taxes, and the rates & availability depend on weight/destination.

For U.S. orders only, Felvior accepts returns of unworn items with original tags and clear packaging, within 7 days of delivery. Note: returns are not accepted for international orders at this time. Some categories are non-returnable (e.g., swimwear, intimates, jewelry) or marked final sale. Returned items must meet all conditions or they may incur restocking fees or be declined.

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number and link. You can use this to check the real-time status of your parcel. Tracking updates sometimes take 24-48 hours to appear.

For any questions about your order, shipping, sizing or returns, you can email us at help@felvior.com or WhatsApp us at +1 307 310 6213. We strive to respond within 24-48 business hours.

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CONTACT US

Send Us An Email

Frequently asked questions