Effective Date: 15 September 2025
At Felvior, we are committed to delivering your orders safely and on time. Please review our shipping and delivery terms below.
We ship to the United States and over 25 international destinations, including the UK, European Union countries, Canada, Australia, New Zealand, UAE, Singapore, and more.
If your country is not available at checkout, we are unable to ship there at this time.
Orders are processed within 1–2 business days after payment confirmation.
Processing times may be extended during peak seasons, holidays, or promotional events.
United States & US Territories: 2–5 business days for domestic products; 5–10 business days for items shipped from overseas.
Australia, Canada, New Zealand, Singapore, UAE, UK: 4–16 business days.
European countries (France, Germany, Italy, Spain, etc.): 8–18 business days.
Other international destinations: 7–29 business days.
Delivery estimates do not include order processing time. Actual times may vary due to customs, carrier delays, or local conditions.
Shipping fees are calculated at checkout based on total order weight and destination.
Rates will be displayed before you confirm payment.
International orders may be subject to import duties, customs taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer. Felvior is not responsible for delays or additional costs caused by customs.
In the U.S., orders valued above $800 per person per day may be subject to additional import taxes as per the Trade Facilitation and Trade Enforcement Act of 2015.
Once your order ships, you will receive a confirmation email with tracking details.
Tracking updates may take 24–48 hours to appear.
Orders can be cancelled within 24 hours if they have not yet entered processing.
Once shipped, cancellations are not possible. Returns may still be available under our Return & Refund Policy.
For shipping or delivery questions, please contact:
📧 help@felvior.com | WhatsApp Only: +13073106213
⏱ Response time: 24–48 business hours
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